1,911 reviews from our car dealer reviews community
Leave a review for Concept Car Credit
Leave a review

1,911 reviews from our car dealer reviews community

Leave a review for Concept Car Credit
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"Utterly brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Another faultless service from the team at Concept Car Credit. This is the second time I have used this company, and let me tell you that on both occasions, they have been utterly brilliant. From the first point of contact to the handover, it was hassle-free. A solid five stars! 

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"Seamless process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who has used Concept Car Credit in Manchester in the past, I can confidently vouch for their excellence. The entire process was seamless. From browsing their selection to finalising paperwork, everything flowed with ease. No unnecessary delays or complications. The salesman who assisted me deserves a special mention; he was not only friendly but very professional as well. 

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Aftersales from Dealership in response to Seamless process

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Top class 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is an absolutely amazing company to deal with. My advisor was Kieran, and the guy was top-class. This was my first time using Concept Car Credit, and I would highly recommend them to anyone looking for car finance. Kieran was patient going through everything with me and he did not come across as pushy. Great customer service during and after the purchase. I'm chuffed to bits with my Ford Focus. It is a smashing car and she drives like a beauty.

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Aftersales from Dealership in response to Top class 👍

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Spot on 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spot on from both Concept and the garage where I picked up my car. Everyone involved has been super helpful and very informative. So there were no hidden surprises and I knew exactly what was going on.

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Aftersales from Dealership in response to Spot on 👍

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"My first car! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying my first car and navigating the finance process was a easy thanks to this company. I had never applied for finance before, but they made it simple and hassle-free. The customer service was excellent; they patiently answered all my questions and guided me through the process. While I don't have anything to compare it to, I have to give them a solid 5-star rating for their professionalism and efficiency.

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"Above and beyond "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second time coming to Concept and It's good to see nothing has changed! You receive first class service and nothing else. Credit to James for going above and beyond for me, it was really appreciated.

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Aftersales from Dealership in response to Above and beyond

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"Kieran is a credit to the team! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kieran is a credit to the team! He has been very helpful while I was in the process of getting my new BMW 5 Series. I've had it for a little over a month now, and other than the brakes, which have been a bit squeaky, it's been the perfect car. As for first impressions, what a company! From the application to the handover, I wouldn't change anything. So if you want a smooth process, I'd recommend Concept.

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Aftersales from Dealership in response to Kieran is a credit to the team!

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"I will be returning 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got past for finance last week and had my new car delivered today, and I can't thank these guys enough. My car drives amazing. They even offered me a warranty to cover my car while I had it. My new car drives amazing with no problems at all. After seeing the 4* reviews on here, they deserve this review. They even delivered my car all the way to Rotherham for me, which was amazing. Thank you guys. I would definitely recommend and come back again 🙂

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Aftersales from Dealership in response to I will be returning 😊

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"I hope my friends come here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience was that good I've already recommended this company to people I know because the team made it really, really easy from start to finish. Once I applied the team took care of everything and made sure that I found the exact Mercedes Benz A-Class that I was in the market for, well within my budget. I hope my friends do get a car through Concept because they would be missing out otherwise.

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Aftersales from Dealership in response to I hope my friends come here

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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"Great communication!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had a small issue with my Vauxhall Zafira but Concept Car Credit has been great at getting the issues resolved. Not once have I felt fobbed off, in fact it was the opposite because the team were super responsive and understanding when I raised it. I can't remember the agents name but I would highly recommend him to anyone.

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Aftersales from Dealership in response to Great communication!

Thank you for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)

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Dealership Information

WELCOME TO THE WORLD OF
CONCEPT CAR CREDIT

We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
1911 reviews4.9 out of 5 stars — Rated Excellent
Excellent
1701
Very Good
208
Average
1
Poor
1
Terrible
0

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    Contact Information

    Address

    Concept Car Credit
    Unit 1 Europa Trading Estate Stoneclough Road
    Manchester
    M26 1GG

    Get in touch

    01204 466 400
    https://www.conceptcarcredit.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:30
    Sat 09:00 - 18:00
    Sun CLOSED

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Concept Car Credit

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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