Happy with everything.
Reviewer has confirmed their email address
The sale was done in really quick timing, I went in, chose a car, went through everything and in and hour or 2 I was driving away. I loved it. The car was spot on and so was the service. Inside and outside the car was immaculate and raj was sound from the get go.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Quick sale
Thanks Harry for a great 5 star review!
We are loving the new motor. We needed a much bigger car to fit all of the family in, we was looking for something much bigger than what we had, this car ticked all of the boxes! We had a very good chap looking after us, his name was Raj and he was really good, not too full on with the tactics, I went at my own pace and gave me all of the info I needed. It was really easy. 100% recommend.
Reviewer has confirmed their email address
Aftersales from Dealership in response to 100% recommend
Gareth, thank you for such a great review & your kind words for Raj! So happy you had a pleasant experience and would recommend us.
I came down to Premier Car Supermarket but I wasn't too sure on what I wanted, I was pretty indecisive and Raj was great, he was so patient and gave me as much time as I needed. I was able to try 2/3 cars out before I actually made my mind up. It was a really good experience. Raj was welcoming and made the sale very personalised which I liked. I am most impressed with the way my car is running too! :)
Reviewer has confirmed their email address
Aftersales from Dealership in response to Very patient and do not rush
Brilliant review Fleur, thank you for your pleasant words for Raj & for the 5 stars! We're all thrilled that you had a good experience with us and that you're enjoying your new car!
Junaid was very good and provided excellent customer service. I have only driven the car one day as I am away on holiday. I left the following day I collected the car. It was nice driving home. I will provide further feedback once I have driven it for a while. Thanks.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Nice drive home
Thank you Larry for your five star review & kind words for Junaid - we hope you continue to enjoy your new car once you return from holiday!!
Premier Car Super Market was a very lovely dealership to buy a car from, I went to their Derby branch which was the closest to me. It felt very relaxed and not forced, there was no pushing me into a car or anything like that. The process wasn't daunting or scary, I felt very welcome and at home, the salesperson was happy to explain everything in fine detail, and ran through all bits of paperwork with me too. The vehicle I purchased was spotless, it was mega clean inside and out, it looks fantastic. I am very much enjoying driving my Seat Ibiza!
Reviewer has confirmed their email address
Aftersales from Dealership in response to A welcoming place
Thank you Danielle for your fabulous review. We're pleased you felt comfortable during your visit with us and really glad you're loving your new Ibiza!!
I have had a very positive experience dealing with Premier Car Supermarket, I was suppose to be dealing with one salesman but I believe he had a family grievance so I had a different sales advise taking care of the sale who was equally as brilliant. All in all, I am very pleased. 5 stars.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Very positive
Richard, thank you for taking the time to leave us a five star review! It's pleasing to hear that you had a brilliant experience with us.
Premier Car Supermarket was great when buying my VW Tiguan, everything is running seamlessly with the car and its just as they described it to me. I am currently just waiting on the switch for the wingmirror and then we will be away. I have been impressed with the way the sale went and the customer service was provided at a great level. No issues and a fantastic buying experience.
Reviewer has confirmed their email address
Aftersales from Dealership in response to A good experiance
Thank you for taking the time to leave us a review Seyyed, really pleased that you had a 'fantastic buying experience'!
I'm delighted to report that everything is running smoothly with my car purchase. I'm finding it to be a lovely vehicle and thoroughly enjoying the driving experience. The customer service I received was top draw, the staff were not only helpful but also very friendly. The dealership was clean and tidy and so was the new car, adding to the positive experience. it's been a really good experience overall and one I'd recommend to friends and family.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Top draw customer service
'Customer service was top draw'. Brilliant review Alison, thank you for the five stars. It's always pleasing to hear that our customers have had such a pleasant experience with us, we're all glad you're delighted.
My experience all round has been pretty positive. We got off to a slightly rocky start but Craig soon got everything all sorted. I got to the dealership, the customer service was excellent, Junaid truly took me under his wind and really looked after me. The car itself looked amazing and I couldn't have been any happier with it. On the day of collection there was a little waiting around but nothing major. On my way home and EML flashed up but as soon as this showed I got in contact with the dealership straight away, at this time I was quite worried as I live a fair few hours away from Derby (Where I picked the car up from), after telling Craig about the EML light he said that I could take it into the garage near me and get it sorted and they would cover the cost. In all fairness, PCS have been brilliant, they have sorted everything they said they would. Every second hand car has issues but it's all about how the dealership deals with the issues. I would happily rate 4/5 stars, no one is perfect but they have been excellent in resolving any issues! I am still very very happy with my car, with how Craig delt with the hiccup and how fast he got everything resolved. I would highly recommend PCS Derby with no hesitation and I would happily consider coming back here for another car in the future.
Reviewer has confirmed their email address
Aftersales from Dealership in response to I would highly recomend
Terri-anne, thank you for your transparent and honest review. Like you say second hand cars can come with slight issues and we're so pleased that we got this sorted fast and efficiently for you! Thank you for your kind words for our staff. We look forward to welcoming you back for any future purchases!
Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.
We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.
Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.
To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.
We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.
                            Deals in: 4x4s, Cars, Vans
                            
                        
                            Manufacturers: Sells a variety of makes and models
                            
                        
                            
                                Independent Dealership
 founded in 2005                            
                            
                                        
| Excellent | 779 | |
| Very Good | 138 | |
| Average | 3 | |
| Poor | 6 | |
| Terrible | 13 | 
                        
                                Premier Car Supermarket - Derby
                                Carriers Road
Derby
DE65 6GY
                            
| Mon | 09:00 - 18:00 | 
| Tue | 09:00 - 18:00 | 
| Wed | 09:00 - 18:00 | 
| Thu | 09:00 - 18:00 | 
| Fri | 09:00 - 18:00 | 
| Sat | 09:00 - 17:00 | 
| Sun | 10:00 - 16:00 | 
                                
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