Ed was great! I had a little issue with the heated seat which I knew about but the team have been more than willing, they offered me to bring the car back and they were going to give me a curtsey car but we came up with a different option. I am still overall pleased with Marshall and Son, it was no fault of theirs. All of the chaps were golden.
Reviewer has confirmed their email address
Ed from Dealership in response to Ed is a good man
Thank you for your honest review James.
I recently purchased a car from Marshall and Son Motors, and my overall experience was nothing short of excellent. From the moment I set foot on the lot, I was impressed with the level of professionalism and customer service. The staff at Marshall and Son Motors, especially James, one of the owners, went above and beyond to ensure my satisfaction. When I expressed interest in a particular car that had just come onto their radar, they promptly informed me and even took the initiative to call me first before it hit the market. This proactive approach demonstrated their commitment to customer care and transparency. Moreover, the overall communication and efficiency of the dealership were noteworthy. They managed to finalise all the necessary paperwork promptly, meeting my expectations and ensuring a hassle free experience. The positive interactions with the staff and the smooth transaction process left me genuinely satisfied with my purchase.
Reviewer has confirmed their email address
Ed from Dealership in response to Absolutely satisfied
Thank you for your kind words Simon, it was an absolute pleasure dealing with you. We look forward to seeing you again in the future!
Extremely happy with the Porsche 911, I cant get over what good condition the car is in. It was just as the described and even better than I imagined. Kenny, the gentleman that carried the say was ever so approachable and pleasure to do business with. I am pleased with it all, every bit of it from the initial phone call to collecting the car, I can not grumble about anything at all. Definitely 5 stars, without question! The staff were highly approachable and efficient in every way.
Reviewer has confirmed their email address
Ed from Dealership in response to Fantastic!
Thank you for your review, we are glad to hear you are happy with your new car and the service you received. Happy motoring!
I bought my Range Rover Sport from here at the start of December, I felt lucky to come across a great deal like this after a lengthy search. I thought the process was so good. Even if I looked for something to fault them on I couldn't find anything, faultless experience!
Reviewer has confirmed their email address
Ed from Dealership in response to Seamless run
Thank you for your kind words Anthony, We hope to see you again when you want your next one!
I bought a Skoda Yeti from Marshall and Son and it is lovely. Me and the Yeti are getting along very well. The staff were great! Really informative and helpful throughout. They did more than I could of asked for.
Reviewer has confirmed their email address
Ed from Dealership in response to 5 stars the team were smashing
Thank you for your 5 star review Diane, happy motoring!
Very good people to work with nothing is to much trouble pleasant family firm car had two new tyres full mot and full service
Reviewer has confirmed their email address
Ed from Dealership in response to I bought a range rover sport
Thank you for your review Graham, We are glad you are happy with your new vehicle!
Brought an audi Q3, staff were really friendly and allowed us to look at the car by ourself which made me feel more at ease to be able to look at it at my pace
Ed from Dealership in response to Audi Q3
Thank you for your great review!
5 stars! - Great service - Brilliant cars -Good prices -Lots of cars to choose from - Helpful and fridnly team
Reviewer has confirmed their email address
Ed from Dealership in response to 👍
Thank you for your review, we really appreciate it!
Loving the 4 wheel drive pals! Happy with absoutley everything. SPOT ON CHAPS.
Reviewer has confirmed their email address
Ed from Dealership in response to Champs🏆
Thank you for your 5 star review! Happy motoring.
I dealt with a lad called Jake down at Marshal and Sons's. What a guy he is! He dealt with me so nicely, so efficiently and made the process look easy. I have used Marshall and Son a good few times now and I would like to think I am getting to know them. The fact I come back speaks volumes, stick to what you know I say. Each and every time I have never had any issues, they hit the nail on the head. Great chaps running a great dealership. 5 stars any day of the week.
Reviewer has confirmed their email address
Ed from Dealership in response to 5 stars any day of the week
Thank you for your 5 star review Keith, I will forward your praise on to Jake. Enjoy your new motor i am sure we will see you again when it is time to change it.
If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.
Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2008
Excellent | 401 | |
Very Good | 52 | |
Average | 0 | |
Poor | 2 | |
Terrible | 3 |
Marshall & Son Motors
Wlyde Java Northgate
Aldridge
Walsall
WS9 8UB
Mon | 09.00 - 17.30 |
Tue | 09.00 - 17.30 |
Wed | 09.00 - 17.30 |
Thu | 09.00 - 17.30 |
Fri | 09.00 - 17.30 |
Sat | 10.00 - 17.00 |
Sun | 10.00 - 16.00 |
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