Every member of staff I dealt with at Marshall & Son Motors was really helpful, and the dealership was very supportive in resolving any issues I had, which I thought was great. On top of that, the Land Rover Discovery has had no issues.
Reviewer has confirmed their email address
Ed from Dealership in response to Very supportive
Thank you for your kind words, Jack! We're pleased to hear that our team was able to support you and resolve any issues to your satisfaction. It's also great to know that your Land Rover Discovery is running smoothly. We appreciate your feedback and look forward to assisting you again in the future!
After purchasing the VW California, I came away from the dealership and have done a good few miles with nothing to report. It was a very good experience, and I couldn’t have asked for more.
Reviewer has confirmed their email address
Ed from Dealership in response to Couldn't of asked for anymore
Thank you for your great feedback! We’re so glad to hear your VW California is running smoothly and that your experience was top-notch. If you need anything in the future, don’t hesitate to reach out. Enjoy the ride!
First-rate service, excellent with no problems at all. I took my car in for a part exchange, and Ed, the salesman, was very helpful. I have to give them 5 out of 5 stars.
Reviewer has confirmed their email address
Ed from Dealership in response to First-rate service
Thank you for your kind words and for taking the time to leave us such a positive review. We're delighted to hear that you received first-rate service and that your part exchange experience went smoothly. Ed will be especially pleased to know he was able to assist you effectively. We truly appreciate your 5-star rating and look forward to welcoming you again in the future. Safe driving!
Great customer service, friendly, very knowledgeable and excellent contact throughout.
Reviewer has confirmed their email address
Ed from Dealership in response to Excellent throughout
Thank you for your 5-star review, glad to hear of your positive experience with us!
⭐️⭐️⭐️⭐️⭐️ - Can't fault them
Reviewer has confirmed their email address
customer services are extremely good, viewing vehicles is relaxing and self paced and the coffees are 10/10
Reviewer has confirmed their email address
Ed from Dealership in response to Five stars
Thank you for your kind words! We're thrilled to hear you enjoyed the relaxed viewing experience, top-notch customer service, and of course—our coffee! We appreciate your feedback and hope to see you again soon.
Very good service
Reviewer has confirmed their email address
Ed from Dealership in response to Super service
Thank you for your 5-star review Andrew, happy motoring!
I have had a couple of issues with the Land Rover Discovery. I have contacted the warranty, who are going to take it in the garage to have a look at it. The customer service was good; they were helpful from a sales point of view, and everywhere was clean and tidy, although I did request something which I thought was a reasonable thing to request, but it was not accepted. Overall, a 4-star rating.
Reviewer has confirmed their email address
Ed from Dealership in response to 4 stars
Thank you for your feedback. We’re glad to hear you found our customer service helpful and our facilities clean. We're sorry to hear about the issues with your Land Rover Discovery, but we're glad the aftersales team is addressing them. We appreciate your 4-star rating and will use your feedback to improve
I love the Land Rover Discovery. I did know of the dealership, as I live locally. I don't think there is anything they need to improve on; in my opinion, everything went smoothly.
Reviewer has confirmed their email address
Ed from Dealership in response to Smooth process
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’re loving your Land Rover Discovery and that everything went smoothly during your visit.
Great place, amazing car choices, great service, great staff
Reviewer has confirmed their email address
Ed from Dealership in response to Great place
Thank you for the kind words! We’re really pleased to hear you enjoyed the service and our range of cars. It means a lot to the whole team.
If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.
Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2008
Excellent | 401 | |
Very Good | 52 | |
Average | 0 | |
Poor | 2 | |
Terrible | 3 |
Marshall & Son Motors
Wlyde Java Northgate
Aldridge
Walsall
WS9 8UB
Mon | 09.00 - 17.30 |
Tue | 09.00 - 17.30 |
Wed | 09.00 - 17.30 |
Thu | 09.00 - 17.30 |
Fri | 09.00 - 17.30 |
Sat | 10.00 - 17.00 |
Sun | 10.00 - 16.00 |
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