"From the beginning, they were professional and friendly! I was thoroughly impressed with how this dealership handled everything. They responded to all of my questions clearly and provided any information I required quickly. Their attention to detail and customer service are truly outstanding. It is easy to see why they are Walsall's number one dealer.

What can I tell you about my time at Marshall & Son Motors in Walsall, where I purchased my car earlier this month? They were bloody brilliant. They did everything I asked of them and went above and beyond to make the transaction as stress-free as possible for me. From the initial inquiry to the handover, I could not have asked for more. Thank you for the excellent service! 😏

To be honest, I cannot recommend Marshall & Son Motors highly enough. From the moment I walked through their doors, it was clear that they are more than just interested in making a sale; they truly care about their customers' satisfaction. Unlike many dealerships, they do not just sell you a car and then forget about you; they genuinely care about your satisfaction after you drive off the lot. They could not have been more apologetic when I had a minor problem with my car shortly after buying it. They immediately took action, booking my car into their garage for repairs and even going above and beyond by providing a courtesy car, ensuring that my vacation plans were not ruined. Marshall & Son Motors is a prime example of excellent customer service. They have earned a lifetime customer, and I would gladly recommend them to anyone looking for a dependable and caring dealership. If I could give them a 6 out of 5, I would.

The customer service at Marshall & Son Motors in Walsall was fantastic. There was no unnecessary wait time, and they handled everything perfectly. I cannot thank them enough for all of their efforts while I was buying my Range from them.

The staff could not have been more helpful from the moment I walked into the showroom until I drove away—they were attentive, knowledgeable, and genuinely pleasant to interact with. The Land Rover I was interested in was precisely as described in the advertisements, with no surprises. It was refreshing to see such openness and honesty in the purchasing process. I got exactly what I wanted, and I could not be more pleased with my purchase. Honestly, there is nothing to complain about. I strongly recommend this dealership to anyone looking for an easy car-buying experience. 5 stars!

Everything has been absolutely wonderful. The New Volvo is doing me great. It was a first time visit down to Marshall and sons, but it won’t be the last. I would recommend them to anyone in the area looking for a car. They were so kind and welcoming, they offered me a test drive, but I already paid the deposit as I knew I would be taking it home with me. A very attentive and accommodating dealership.

I went to Marshall and Sons as I had been looking for a Land Rover for a while. I'm really enjoying it. Everything is fantastic, and it's been a great experience overall. I definitely plan on coming back in the future. The purchase was super easy, everything was spot on, and I have nothing but praise for the team. They sorted out everything for us, offered me a test drive, and answered all the questions I had about the car, the warranty, and all the other boring adult details. They were really efficient and got everything done.

Was actually going to go for a CLA, but when I saw the Range Rover sport, I changed my mind and went for this instead. Love the new car, it drives so smooth and looks great. Never been down to the guys at Marshall and sons, but I came across them on Autotrader and thought why not. Their service was amazing, the car matched up to the online ad, so I wasn’t surprised in any way. The lads were really friendly and helpful and did everything I asked, so cannot complain.

Travelled from Scotland which was 8 hours away to head down to these guys. Saw they had the car we wanted online, and thought let's take the risk and just check it out. The car was perfect, and we loved it. They were very friendly, offered a test drive, but after all that driving we didn't take it! They told us all about the car, offered refreshments, had all the paperwork ready and were just amazing. Very pleased with our purchase.

From the moment I found the car online and contacted the dealership, the process was easy and straightforward. They scheduled a test drive without any pressure, and every member of staff was very polite. Since I've collected the car, it has performed well, and I'm enjoying the drive. If the right vehicle became available at Marshall and Son in the future, I would certainly return without hesitation.