Olivia B, March 2024
"I wouldn't change anything 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm getting on really well with my little Corsa! - I've also been on a couple of long trips, and it hasn't let me down yet (touch wood). All of the team were super helpful and not at all pushy!! Everything was on my terms, which is exactly what I wanted. I would happily get another car from here.
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Ponko from Dealership in response to I wouldn't change anything 😊
Glad to hear your Corsa from Ponko has been reliable on your long trips. We're pleased our team provided helpful, pressure-free service that let you decide at your pace. We appreciate your feedback and look forward to assisting you again in the future. If you have any questions or need further assistance, feel free to reach out. Happy driving, and thank you for choosing Ponko!
Stuart C, March 2024
"Easy process! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm new to this because I don't really leave reviews, but I found the process to be very easy while I was purchasing my Ford Focus, so it shouldn't go unnoticed. It was Haydn who looked after me and made sure everything went smoothly, without any issues. I have had to call back because my aircon needed regassing but the team was quick to get it booked in, so I have no complaints.
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Ponko from Dealership in response to Easy process!
Thank you for taking the time to share your experience with us! We're glad to hear that your purchase of the Ford Focus at Ponko was smooth and easy, thanks to Haydn's assistance. We appreciate your understanding regarding the air conditioning issue and are pleased that our team promptly addressed it for you. If there's anything else you need or if you have any further feedback, please feel free to reach out. Enjoy your Ford Focus, and thank you for choosing Ponko!
Nicola W, March 2024
"Very comfortable experience 💖"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I always worry about visiting a dealership because it can be intimidating, but at Ponko I was greeted with a warm welcome, and it really made the process a lot more comfortable. I had a good look around without any added pressure and I was very interested in a Peugeot 2008 they had. I approached James, who was the salesman and asked for some more information... once I was happy with the answers to my questions, I took it! The car has been great every since and I'm in love with it.
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Ponko from Dealership in response to Very comfortable experience 💖
It's wonderful to hear that you had such a positive experience at Ponko! We're thrilled that you felt welcomed and comfortable during your visit, and that James provided you with the information you needed without any added pressure. It's great to know that you're loving your Peugeot 2008 and that the car has been performing well for you. If there's anything else we can do for you or if you have any more questions in the future, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing Ponko!
Mr L, March 2024
"VW Tiguan"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought my Tiguan from Ponko earlier this year and it has been driving great. Having a couple of minor issues that I have spoken to Ponko about - Im very assured that they will help me get these issues rectified. Fredrick was helping us whilst we were in the dealership and even tho being a Sunday he was run off his feet, he still made us feel welcome and was very professional with us throughout.
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Ponko from Dealership in response to VW Tiguan
Thank you for sharing your experience with us! We're glad to hear that your Tiguan from Ponko has been driving well overall. It's great to know that Fredrick provided professional service and made you feel welcome, despite being busy on a Sunday. We're committed to helping you resolve the minor issues with your car, and we appreciate your trust in us to rectify them. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Enjoy your Tiguan, and thank you for choosing Ponko!
Jacek B, March 2024
"Top Marks! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Wife uses the Qashqai we have bought from Ponko, and she is very happy with it. Asa helped us and he was very nice, but most of all we cannot believe how quick the process was. VERY pleased with everything!
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Ponko from Dealership in response to Top Marks!
It's wonderful to hear that your wife is enjoying the Qashqai from Ponko! We're glad Asa provided excellent service, and we appreciate your feedback about the efficiency of the process. If there's anything else we can do for you or if you have any questions in the future, please feel free to reach out. Thank you for choosing Ponko, and we hope the enjoyment of your new car continues!
Scott W, February 2024
"Audi A3 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything fine with my motor I bought from Ponko, and I have no complaints regarding the customer service I was provided with. 6/5 service, one happy chappy!
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Ponko from Dealership in response to Audi A3
It's fantastic to hear that you're completely satisfied with your experience at Ponko and that your new motor is running smoothly! We're thrilled to have exceeded your expectations with our customer service. If there's anything else you need or any questions you have in the future, please don't hesitate to reach out. Enjoy your car, and thank you for your glowing review!
Sam D, February 2024
"All good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Once I had bought my new car from Ponko, we faced a couple of issues with the car. Once I made the dealership aware, they swiftly got the car into the garage to fix it. I was pleased they were so keen to rectify, but would have been easier for me if they were able to send me to a local garage to me. But never mind the car is fixed and now never misses a beat.
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Ponko from Dealership in response to All good
Thank you for sharing your experience with us. We're glad to hear that Ponko swiftly addressed the issues with your new car and got it fixed promptly. Your feedback about the convenience of using a local garage is noted, and we appreciate your understanding. We're pleased to know that your car is now running smoothly without any issues. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to reach out. Enjoy your car, and thank you for choosing Ponko!
Ponko from Dealership in response to All good
Thank you for sharing your experience with us. We're glad to hear that Ponko swiftly addressed the issues with your new car and got it fixed promptly. Your feedback about the convenience of using a local garage is noted, and we appreciate your understanding. We're pleased to know that your car is now running smoothly without any issues. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to reach out. Enjoy your car, and thank you for choosing Ponko!
Connor H, February 2024
"Grand Purchase "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am absolutely delighted with my recent car purchase. The car is grand and I have had no issues whatsoever. Being a local resident, I spotted the car online and promptly booked an appointment to view it. I was thoroughly pleased with everything about the car. The customer service was commendable, although I believe the process could have been expedited a bit, considering I had booked an appointment. Overall, I am very happy with my experience and would rate it a solid 4 stars. Highly recommended!
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Ponko from Dealership in response to Grand Purchase
Thank you for sharing your feedback with us! We're delighted to hear that you are thoroughly pleased with your recent car purchase and that the car has been great without any issues. We appreciate your commendation of our customer service, and we'll certainly take note of your feedback regarding the process time. Your recommendation means a lot to us, and we're grateful for your solid 4-star rating. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. Enjoy your new car, and thank you for choosing us!
Bertie C, February 2024
"Nothing to complain about "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a my BMW from this dealership and I absolutely love it. I'm pretty sure it was James who was the salesman and he was really good, really friendly and helpful. Great dealer Ponko is, and defiantly nothing to complain about.
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Ponko from Dealership in response to Nothing to complain about
Thank you for sharing your experience with us! We're thrilled to hear that you love your BMW from Ponko and that James provided you with friendly and helpful service. We strive to provide a great experience for our customers, and we're glad to hear we met your expectations. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to let us know. Enjoy your BMW and thank you for choosing Ponko!
Kira W, February 2024
"I love her! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My little car from Ponko is beautiful, very much in love with her 😍
Haydn the salesman who helped me when I was buying her, was very nice. He made us feel comfortable and answered all of our questions. Really pleased with my purchase.
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Ponko from Dealership in response to I love her!
That's wonderful to hear! It sounds like you had a great experience at Ponko with Haydn, and we're thrilled that you're loving your new car. If there's anything else we can do for you or if you have any more questions in the future, please feel free to reach out. Enjoy your beautiful car and happy driving! 😊
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