1,290 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,290 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"The car was as described! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Honda Civic since February, and it's running well with no issues. It was nice to see that the car was as advertised, leaving me with no hidden surprises, so It wasn't a wasted trip. Asa was very informative when answering any questions I threw at him. I would happily come back to this dealership if I was in the market for a new car and I've already recommended them to a friend.

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Ponko from Dealership in response to The car was as described!

Thank you for sharing your experience! We're thrilled to hear your Honda Civic is running well and met your expectations. Asa will be pleased to know he provided helpful information. We appreciate your recommendation and look forward to welcoming you back when you're in the market for a new car. Enjoy your Honda Civic!

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"Great first time experience!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great first time experience! - After having my old car for a very long time, I was in need of an upgrade and to finally say goodbye to my 20 year old Volvo. Once I saw the Volkswagen online, I was keen to visit the dealership and see it for myself. On arrival I was greeted by Frederick who was great from the very start. It gave me a lot of confidence with how in depth he was explaining the car. I've had it for a little over a month now, and it's been great, but I'm still trying to get use to the new controls that come with the car.

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Ponko from Dealership in response to Great first time experience!

Thank you for sharing your first-time experience with us! We're glad Frederick provided detailed information and made you feel confident in your decision. It's great to hear you're enjoying your new Volkswagen after upgrading from your 20-year-old Volvo. If you need any help with the new controls or anything else, feel free to reach out. Enjoy your new car!

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"I would 100% use this dealership again. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, I can say that I've had a great experience. There was a small issue with the car after the initial handover, but the team didn't hesitate to get the car in the garage to get the issue fixed. I got given a curtsey car while I waited for the repairs to be carried out and less than 24 hours later I had my car back. Haydn was great from start to finish because he kept me in the loop with the progress of my car and when it would be ready. I would 100% get another car from here.

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Ponko from Dealership in response to I would 100% use this dealership again.

Thank you for sharing your experience! We're glad to hear that despite the initial issue, our team promptly resolved it and provided you with a courtesy car. Haydn will be pleased to know his efforts were appreciated. We're thrilled to hear you'd consider getting another car from us. Enjoy your car, and we look forward to serving you again in the future!

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"Keep up the good work"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great job, Ponko! I was undecided about which car to go for until I started browsing online and stumbled upon this dealership. While browsing, I came across the Nissan Qashqai, which caught my eye. I decided to call for more information, and after getting all the details I needed, I booked an appointment to see the car in person. When I arrived at the dealership, I was very impressed. The hospitality was exceptional, with the coffee machines adding a nice touch. Asa took care of me during my visit, and he was fantastic! He made the entire process so smooth and stress-free, which made it a great experience. After agreeing on a part exchange price for my old Ford, I went ahead with the Nissan Qashqai, and I couldn't be happier with my decision. It's now my pride and joy, and I make sure to keep it clean and well-maintained to make it last a lifetime. I've already recommended this dealership to friends and family, and I'll continue to do so. Keep up the excellent work!

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Ponko from Dealership in response to Keep up the good work

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience at Ponko. It's great that the Nissan Qashqai caught your eye and that Asa made the process smooth and stress-free. We're glad you're enjoying your new car and appreciate your recommendation to friends and family. We'll keep up the excellent work and look forward to serving you again in the future. Enjoy your Nissan Qashqai!

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"Good experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything has been going well with my Volkswagen Golf until someone keyed it as soon as I got it home. I've driven it every day since I visited the dealership and it's been great.

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Ponko from Dealership in response to Good experience

Thank you for your feedback! We're sorry to hear about the unfortunate incident with your Volkswagen Golf. However it's great to know the car has been running well and that you're enjoying it. Happy driving!

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"Very happy with my Kia"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm grateful that James had a sense of humour because it really lightened the atmosphere during the whole process. Taking the car out for a test drive was key to making my decision because that's when I truly got a sense of the car's performance. After the test drive, I had a few more questions about the vehicle, but I was satisfied with the answers I received. My Kia Sportage has been great and I'm very happy with it.

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Ponko from Dealership in response to Very happy with my Kia

Thank you for sharing your experience! We're glad to hear that James's sense of humor made the process enjoyable for you. It's great that the test drive helped you decide, and we're happy to hear that your Kia Sportage is performing well. If you have any more questions or need assistance, feel free to reach out. Enjoy your new car!

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"Effortless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were helped by Freddie while buying a car for my dad. He was patient, knowledgeable and very professional. There was a vast selection of cars and he helped us narrow it down to a Polo, which my Dad really loves. During the process, Freddie was jolly, polite and followed a detailed process to ensure that every base was covered. Great customer service!

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Ponko from Dealership in response to Effortless

Thank you for your kind words! We're delighted to hear that Freddie provided exceptional service while helping your dad find the perfect car. It's great to know that his patience, knowledge, and professionalism made the process smooth and enjoyable. We're thrilled your dad loves his new Polo. If you need anything else, don't hesitate to reach out. Enjoy the new car!

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"Overall very good experiance "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Im very pleased to have chose to buy my new car from Ponko, it was such a great experience and the customer service is golden. I bought a Vaxuhall Astra from them and it has been running great exactly how it should and im really enjoying it, I did notice not long ago, there was a faint rattle from under the car, im not 100% sure what they could be, but I have got in touch with James the salesman who helped me to get some advice which I have every confidence he will help me sort out. Overall I have had a very good experience with Ponko and would recommend.

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Ponko from Dealership in response to Overall very good experiance

Thank you for your feedback! We're thrilled to hear that you're enjoying your Vauxhall Astra and had a great experience with our customer service. We're glad James has been helpful, and we're confident he'll assist you with the faint rattle under your car. We appreciate your recommendation and are here to help whenever you need us. Enjoy your new car!

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"Grand purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No complaints at all regarding my dealings with Ponko, I recently used them to buy my Citroen and they were really friendly and helpful. James in particular was brilliant. I'm loving my new car and I would defiantly come back to see James if I needed another car,

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Ponko from Dealership in response to Grand purchase

Thank you for your review! We're delighted to hear you had a great experience buying your Citroen. James will be pleased to know he made a difference. Enjoy your new car, and we look forward to assisting you again in the future!

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"Top notch"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top-notch service from the team at Ponko! I was on the hunt for a Ford Transit Custom, and that's when I had the pleasure of meeting Frederick. He provided me with all the information I needed about the van, ensuring I was well-informed before making my decision. As I needed the van for work, reliability was important for me, and I'm pleased to say it has been nothing short of reliable since day one. No complaints from me whatsoever.

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Ponko from Dealership in response to Top notch

Thank you for your fantastic review! We're delighted to hear that Frederick provided top-notch service and helped you find the perfect Ford Transit Custom for your work needs. It's great to know that the van has been reliable and met your expectations from day one. If you ever need anything else or have questions in the future, feel free to reach out. We appreciate your feedback and wish you continued success with your new van!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1290 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1018
Very Good
261
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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