1,290 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,290 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Time for an upgrade"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a long 12 years with my little beetle it was time to let go and get a bigger car for the family. With me and my partner having a little one, we were looking on Autotrader for a Nissan Qashqai because they have a large amount of space and the safety rating on the cars is quite high. This is when we came across Ponko and after seeing the food reviews, we were happy to make the trip down to view the car. Once we got to the dealership, James was very welcoming and showed us around the showroom. He was very patient, because I think we spent about 3 hours with him to make sure we got every question answered, which he did. There was no pressure, no hard sell he really cared about us making the right decision. We came back to the dealership a couple of days later and agreed on a part exchange price for my little beetle, which I thought was fair and it was nice to think my car would live on. I'm currently in Scotland, and the drive up was amazing, it's such a comfortable car and it's made giving up my other car that little bit easier.

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Ponko from Dealership in response to Time for an upgrade

Thank you so much for sharing your experience with us! We're thrilled to hear that James provided you with such a welcoming and patient service at Ponko. It's wonderful to know that you found the Nissan Qashqai that fits your family's needs perfectly. We're glad the drive up to Scotland was enjoyable and that your new car has made the transition easier for you.

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"After seeing it online "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I've had my car for a couple of months, I thought it would be a good time to leave a review for the dealership. There isn't much to comment on because everything went exactly as expected, everyone was super friendly and very knowledgeable about the cars they had in the showroom. I was only there for the Dacia that I saw online before making the trip down. After a short test drive and a couple of questions about the car, I was happy to go ahead with it. Since driving the car away it's been great, and the family love it.

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Ponko from Dealership in response to After seeing it online

Thank you for your kind review! We're delighted to hear that everything went as expected and that our team was friendly and knowledgeable. It's great to know that you're happy with your Dacia and that your family loves it too. If you need anything in the future, feel free to reach out. Enjoy your car!

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"Great aftercare service 😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A massive thank you to the team for the kind follow-up call after my purchase. I think it's a nice added touch to ensure you get the best customer service. I went for the BMW 3 Series, and it's been excellent! I'm really enjoying what the car has to offer because it comes with so many added extras that I've never used before. There was a small delay with getting the car ready, but it gave me peace of mind to drive the car away with a fresh service history and MOT, plus it's one less job for me.

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Ponko from Dealership in response to Great aftercare service 😊

Thank you for your wonderful feedback! We're delighted to hear that you appreciated the follow-up call and are enjoying your BMW 3 Series with all its added extras. We apologize for the small delay, but we're glad it provided peace of mind with a fresh service history and MOT. Your satisfaction is our priority, and we're happy to know you're enjoying your new car.

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"Everything went as expected"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went as expected when I visited this dealership. There was no hard sell, everyone was professional and my car is running well. There's not a lot more you expect from a car dealership.

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Ponko from Dealership in response to Everything went as expected

Thank you for your feedback! We're pleased to hear that your visit went smoothly and met your expectations. It's great to know you experienced professional service and that your car is running well. If you need any further assistance, don't hesitate to reach out. Enjoy your new car!

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"Smooth process "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since the car was for my daughter, I'm not sure how she is getting along with it, but I assume it's all okay because I haven't had any complaints from her.

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Ponko from Dealership in response to Smooth process

Thank you for your feedback! We're glad to hear that your daughter's car purchase went smoothly. It's great to know she hasn't had any complaints, which we hope means she's enjoying the car. If you or your daughter ever need anything, please don't hesitate to reach out. We appreciate your trust in us!

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"Long trip down"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was worth the long trip for my Seat Leon FR because it's an immaculate car! I had an idea of what to expect when I arrived at the dealership because I asked Haydn for a video of the car before I took the train down, and he was happy to send it across straight away. Once I finally arrived at Ponko, everyone was polite and pleasant to speak to while I was getting my car. Haydn was accommodating enough to push all the paperwork through to ensure I could drive it away on the same day, making sure to save me another trip down. I had a long couple of hours back in the car and t ran perfectly.

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Ponko from Dealership in response to Long trip down

Thank you for your fantastic review! We're thrilled to hear that your long trip was worth it and that you're enjoying your immaculate Seat Leon FR. It's great to know that Haydn provided excellent service by sending a video of the car and expediting the paperwork for you. We're glad your drive back went smoothly. We appreciate your kind words and hope you continue to enjoy your new car!

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"Audi A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A6 has been perfect! I can confidently say it's been the best car-buying experience I've ever had. The sales team went at my pace while I was making a decision on which car to buy, ensuring I didn't have any regrets about my purchase. Two months on, and I'm still in love with my Audi. A big thank you to the team for not pushing me to make a decision.

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Ponko from Dealership in response to Audi A6

Thank you for your wonderful review! We're delighted to hear that you had the best car-buying experience with us and that you're enjoying your Audi A6. Our team is dedicated to ensuring you make the right decision at your own pace, and it's great to know that you feel confident and happy with your purchase. We appreciate your kind words and look forward to assisting you in the future. Enjoy your Audi!

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"Perfect experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I loved this dealership so much that I had to recommend them to friends and colleagues, mainly because everyone was asking about where I got my Vauxhall Astra GTC from. I was dreading being in the market for a car because I didn't want to be travelling all over the UK to dealerships that aren't reliable. So after a bit of online searching, I found Ponko, which had the specific car I was looking for. I headed down to take a look at it, and it was exactly what I was after! Before I knew it, I was talking about part-exchanging prices for my van. Even after I pointed out a couple of issues on the van before we came up with a figure, I think I still got a reasonable offer.  I know my car will be good for a while now, but I would happily get another car from here in the future to view the large selection of cars they have in stock.

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Ponko from Dealership in response to Perfect experience!

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at our dealership and that you found the exact Vauxhall Astra GTC you were looking for. It's great to know that our team could assist you efficiently, even with the part-exchange process. We appreciate your recommendations to friends and colleagues and look forward to serving you again in the future. Enjoy your new car!

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"Me and my husband"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and I were so happy with our first visit to Ponko because nothing went wrong. Asa showed us around the BMW X1 that we were interested in and told us everything we needed to know. He was brilliant, and I can't fault him at all because he was always in communication with us throughout the sales process and even afterwards. I took out the 12-month warranty for peace of mind (which my husband was against), but I convinced him, so now I'm driving around with confidence.

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Ponko from Dealership in response to Me and my husband

Thank you for sharing your positive experience! We're delighted that Asa made your visit to Ponko enjoyable and informative. It's great to hear that his excellent communication helped you throughout the process and that you're now driving your BMW X1 with confidence. Your satisfaction and peace of mind are important to us, and we appreciate your trust in our service. Enjoy your new car!

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"4 ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've only done small trips in my Ford Fiesta since driving it away in February, but it's been a really reliable car for the time that I have owned it. I've got no complaints about the customer service that Frederick provided because he was nothing short of amazing! I never give top marks, but I wouldn't change anything about my visit.

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Ponko from Dealership in response to 4 ⭐

Thank you for your wonderful review! We're thrilled to hear that your Ford Fiesta has been reliable and that you had an excellent experience with Frederick. Your satisfaction is our top priority, and we appreciate your kind words. Enjoy your new car, and feel free to reach out if you need anything in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1290 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1018
Very Good
261
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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