9% Reviews
replied to
94% Recommend
to friend


129 reviews from our car dealer reviews community
Leave a review for Sutherland Automotive
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129 reviews from our car dealer reviews community

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"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rate your service 5 stars

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"The car was immaculate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would give my experience with Sutherland a score of 5 excellent. I would add that Callum was very patient with my various queries regarding the vehicle and stuck with a process that took several weeks. Also the car was immaculate in every way at point of handover.

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"I dealt with James and he was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't have too much to say other than the staff there were really down to earth & approachable and that was nice and refreshing compared to other dealers. I dealt with James and he was great.

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is really nice, The only thing is the air con is making a noise it shouldn't be making and the air isn't cold. James was great, there was no sales pressure and they even picked me up from the airport. I would definitely go back and I have already recommended them to friends and family because they were brilliant.

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"Top marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From personal experience good, positive feedback really helps. Put another way, I'd buy from Sutherland again with doubt.

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"Mini Countryman"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good service. The staff were perfect they sorted everything out. I honestly can't think of anything I'd improve about my experience.

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"I was really impressed with them!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really impressed with them. Very attentive, nice, kind and personable. The AC needed a regas and I rang them to let them know and they fixed it the next day, and the mats didn't arrive in time but they sent them out to me as soon as they arrived which was great. Honestly it's the best service I've had for a long time.

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"I've had 3 cars from them now!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems whatsoever. Customer service was great, I've already had 3 cars from them so far which shows how good they are.

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"Car is in stunning condition"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service. We came from the Isle of Wight and they're in Bristol. They even paid for the taxi for us to get there, We didn't want lots of time spent on it, we just wanted to pay for it and go, and honestly the process was completed in about 40 minutes which was great. The car is in stunning condition, we're totally happy with it, They are in a beautiful area of the country, so I highly recommend exploring the area whilst you're shopping for a car. The only observation I can make is that the car comes with a 3 month warranty but I forgot to ask about it and they didn't mention it. We would happily buy there again and would recommend them to anyone else.

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"Overall service was absolutely spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall service was absolutely spot on. It's a lot lower than I'm used to (I'm used to a Discovery) but i'm enjoying using the vehicle. Excellent 5 stars, Absolute pleasure to deal with.

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Dealership Information

About Sutherland Automotive: Bristol’s Family-Run Car Dealership


Sutherland Automotive boasts a team of experts with over 30 years of combined industry experience. As a long-established and successful family business, we meticulously select vehicles from trusted sources across the UK. Before any vehicle goes on sale, it undergoes a thorough inspection in our fully equipped workshop and bodyshop, ensuring our preparation standards lead the industry. We offer delivery upon request and provide every vehicle with a no-quibble, 7-day money-back guarantee for your peace of mind.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
129 reviews4.8 out of 5 stars — Rated Excellent
Excellent
113
Very Good
15
Average
1
Poor
0
Terrible
0

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    Contact Information

    Address

    Sutherland Automotive
    Sutherland Cars Showroom & Workshop Chew Road
    Winford
    Bristol
    BS40 8HB

    Get in touch

    0117 427 0485
    https://www.sutherlandautomotive.co.uk

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 10:00 - 16:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Sutherland Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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