Just bought my second car off North West Autos, and I'm very happy with the whole process once again. I was so impressed the first time around that I specifically went to their website to check their stocks instead of going through Autotrader. Everyone is attentive, and really look after you. Thanks to Bash and the whole team!
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First time here at the family run business. Fantastic service. Very helpful, professional and friendly. Great team. Would highly recommend
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Check out the 1 star reviews on all sites from real customers not the 5 star off the staff and friends! Never again what a bad experience, steer clear
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Fab service from start to finish! Friendly and helpful, not pushy in any way, part ex was super easy. 100% recommend.
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Brilliant customer service! And excellent customer care
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We were impressed with the attitude of the company. We wanted a car and they wanted to sell us one. The whole visit was relaxed and friendly without pressure to buy or choose. We found a small problem with the vehicle after a few days and this was rectified quickly, the same day, to our satisfaction. Highly recommended
This was my first car purchase after having company cars up until now. After a couple of test drives elsewhere I found something suitable here. The team were really accomodating, I turned up late one evening after a long drive where I took a wrong turn... I was able to look over the car and discuss details, then came back the next day for a test drive. The team were really friendly and helpful, and happy to talk me through the process. I ran everything past friends with more experience in car buying and they were impressed at the service. The car was already a good price, but they then did loads of work in preparation for collection, New timing belt, water pump, brake pads and discs, tyres, service, MOT and warranty. I bought the car with a single key, and they called up weeks later to say they had just received the second key and other bits, and will send them on.
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Came today to look for a car on reccomendation from a friend. Every member of staff I spoke with nothing was too much trouble. They were patient and friendly. No pressure to buy. Bash sorted the paperwork and was hilarious I felt like I'd known him for years by the time I left. Would highly recconend purchasing a car from here.
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After a few teething problems finally got the car. The group of guys who looked after me with keeping me up to date and giving me a car so could still take the kids camping were second to none. If you find a car to buy here you will have peace of mind from start to finish. Thankyou guys.
Reviewer has confirmed their email address
Visited North West Autos from London and was very impressed by the quality of the service that I received. Was given as much time as I wanted to have a look at the vehicle I was interested in, no sales pressure at all from the dealer. Whatever questions I asked were well and honestly answered. Really a special thanks to Bash and the Team they were excellent throughout and I would highly recommend this dealership.
Reviewer has confirmed their email address
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 435 | |
Very Good | 16 | |
Average | 2 | |
Poor | 7 | |
Terrible | 27 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
BB2 2HP
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 18:00 |
Sun | 11:00 - 16:00 |
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