Michael D, June 2023
"Impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was able to purchase my BMW from Autocars nice and quickly, which is what I was hoping for! I am really liking the car its impressed me to no end!
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Rich - Team Autocars from Dealership in response to Impressed
Thank you Michael for the nice words. We hope that you are enjoying the lovely white BMW 1 Series - a truly lovely car that stands out with the contrasting black alloy wheels. Here at Autocars, we believe that buying a car should be simple and stress free, so we are happy that this is coming across in our approach. Thank you again and enjoy your new car!
Sophie P, June 2023
"Surprise purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I only went down to Autocars with my boyfriend to look at a car he was interested in but that all went to pot when I saw a gorgeous A Class! I knew I really wanted it so enquired with the team, they were really happy to help and show me the car, I was able to test drive it too. I really apricated the courtesy they showed me seeing as I had taken them and myself by surprise! Since I made the purchase about a month ago I haven't has any issues with the Merc, I absolutely love it!
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Rich - Team Autocars from Dealership in response to Surprise purchase
Thank you for the lovely review! Sometimes the unmade plans turn out to be the best! We are really pleased that you are enjoying the Mercedes A Class, it really is a lovely vehicle and a nice upgrade from the Renault Clio. Test driving a vehicle is just as important as trying on a pair of shoes, so our team offer this to every customer. Although you have now bought your vehicle, feel free to drop in whenever you are passing if you have any questions, or if your boyfriend would like help finding his next car.
P.S. we hope you had a lovely holiday!
Lisa L, June 2023
"Outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Outstanding customer service! The team at Autocars are extremely helpful. They were happy to answer all my questions. I was able to extend my warranty for extra peace of mind! They were very professional and I 100% recommend this company.
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Rich - Team Autocars from Dealership in response to Outstanding
Thank you so much for your lovely review Lisa! It means so much for us to see that the values we set ourselves comes across to our customers and their experience when enquiring on a car. We are a small family run dealership, so we are so pleased that you feel that you are able to recommend what we do to others. The Mercedes A Class you purchased is a lovely car and we hope that you are pleased with it, especially with the peace of mind our warranty gives you. If you need any assistance in the future, feel free to get in touch.
Michael I, June 2023
"Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am really impressed with Autocars, they had a great choice of cars available and I was able to take my time viewing them. When I had made mu choice (Astra) the car was ready at the agreed time and I was able to take it in a short amount of time. I most definately recommend Autocars.
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Karl - Team Autocars from Dealership in response to Recommend
Thank you so much for the recommendation and taking the time to leave such a lovely review. Our team here are professional, but we leave our customers to have a relaxed visit when looking for a new car with no hassle whilst taking a look around ! We offer a great choice of hand picked cars but you can take your time looking, but on hand to answer any questions also. I will pass you kind words onto our team. If you need anything else please don't hesitate to give the team a call ! Take Care and enjoy the Astra, Team Autocars
Mr R, June 2023
"Nothing I would change"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would highly recommend Autocars, there is nothing I would change about my experience with them. The buying process was very easy and everything was explained clearly. The customer service was spot on! The Tiguan is absolutely gran and there are no issues with it! I will definately be back in a few years for another car.
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Rich - Team Autocars from Dealership in response to Nothing I would change
Thank you so much for the highly recommended review, hugely appreciated by the whole team here !! As a family business we do a lot of business by personal recommendation so thank you ! Your white Tiguan was a proper eyecatcher !! We are genuinely pleased you had a great experience with us and we made the whole process easy and enjoyable. We look forward to seeing you all the next time you're passing or changing your car ! Cheers Rich and Team Autocars
The H, June 2023
"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Top marks for Autocars! My wife and I are very happy with the service they provided. The team were absolutely brilliant, there is nothing we would want them to improve upon. The car is great and we have had no problems with it at all.
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Karl - Team Autocars from Dealership in response to Top marks
Thank you so much for those fantastic comments and great review !! It means alot to our team here to get such lovely feedback. We are so pleased you had a great experience with our family business and that you are enjoying your new car !! I will share your kind words with the team here. Very best regards Karl and the team
Michael T, June 2023
"5 all day long "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All ok very happy with the motor especially the after sales service, you're a 5 from me all day long!
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Karl - Team Autocars from Dealership in response to 5 all day long
Really pleased your enjoying that STUNNING BMW X1 Michael, there were quite a few people chasing that car !! Its fantastic to hear that you had 5 star service also from our team here at our family business. I will pass your kind words onto the entire team here. If you do need anything please give us a call. Best regards Karl and Team Autocars
Kevin B, June 2023
"Pleased with the car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall I would say my experience with Autocars was pretty good! I would have liked it if some of my queries regarding the car could have been confirmed but other than that the service was really good and I am pleased with the car.
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Karl - Team Autocars from Dealership in response to Pleased with the car
Hi Kevin, Thank you so much for the positive review, really apprecaited ! I've just left a voicemail on your mobile to make sure any previous queries have been addressed for you and that your enjoying that beautiful Snapper Rocks 4 Series ! A truly beautiful car !! Anything you need, please give us a call ! Cheers Karl and Team Autocars
Anonymous, June 2023
"Looked after me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
They really looked after me at Autocars both during and after the sale! The car is smashing and I am chuffed to bits with it.
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Rich - Team Autocars from Dealership in response to Looked after me
Thank you for taking the time to leave a review of you experience with us. Great news you felt looked after during and after the purchase !! Take care and enjoy the new car ! Regards Team Autocars
Andy P, June 2023
"Simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No problems with the Octavia I am enjoying it very much! Gary who sold me the car was very nice, I got on with him very well! All the paper work was very simple and we were able to get it all boxed off fairly quickly.
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Rich - Team Autocars from Dealership in response to Simple
Hey Andy, thanks for the positive feedback. Really appreciated by all the team here I can assure you ! Keep enjoying the Octavia Elegance, really nice car that one ! Very best regards Team Autocars. Anything you need in the future just give us a call !
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