97% Reviews
replied to
90% Recommend
to friend


363 reviews from our car dealer reviews community
Leave a review for Williams Motor Company
Leave a review

363 reviews from our car dealer reviews community

Leave a review for Williams Motor Company
Leave a review
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"Customer service was good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After searching for a Vauxhall Astra, I came across Williams Motor Company. The vehicle has been good. I've just had one minor issue with the alarm, although I will be taking it into the garage to solve the issue shortly. The customer service was good. I would recommend the dealership.

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Williams Motor Company from Dealership in response to Customer service was good

Hi Arian. Thank you for your feedback! We're glad you’re enjoying your Vauxhall Astra and that you were happy with the service you received. Sorry to hear about the minor alarm issue—hopefully, the team can get that resolved quickly for you. We really appreciate your recommendation and are always here if you need anything in the future.

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"No problems"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had no problems with the vehicle so far, 'touch wood'. The guys at the dealership were sound and were good with me.

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Williams Motor Company from Dealership in response to No problems

Hi Mathew. Great to hear everything’s going well with the vehicle—touch wood indeed! We're really pleased you had a positive experience with the team at the dealership. If you ever need anything down the line, don’t hesitate to reach out. Happy driving!

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"All very straightforward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Managed to do a fair few miles in the Mercedes with no problems, except a warning light on the dashboard that I will discuss with the dealership. The process at the dealership was great – all very straightforward happy with it.

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Williams Motor Company from Dealership in response to All very straightforward

Hi Paul. Thank you for your feedback! We're glad to hear you've been enjoying your Mercedes and that the buying process was smooth and straightforward. We’re always here to help—enjoy the miles ahead!

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"Already recommend to others"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the dealership on the internet. After visiting, I purchased a Peugeot 3008. It has been absolutely perfect, and the service at the dealership was spot on. No complaints. I've already recommended Williams Motor Company to others.

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Williams Motor Company from Dealership in response to Already recommend to others

Hi Amy. Thank you so much for your kind words! We're thrilled to hear that you're enjoying your Peugeot 3008 and that your experience with Williams Motor Company met your expectations. Your recommendation means a lot to us—it’s the highest compliment we could receive. If you ever need anything in the future, don’t hesitate to get in touch. Enjoy the drive!

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"Seamless experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Porsche has been all good since the purchase. It was a seamless experience, and there were no issues with the arranged collection date. If I had to pick something that they could potentially improve on, it would be that you have to send the full amount for the vehicle the day before collecting it. But other than that, great experience 5/5.

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Williams Motor Company from Dealership in response to Seamless experience

Hi Simon. Thank you for your feedback! We're thrilled to hear that your experience with the Porsche purchase was seamless and that everything went smoothly with the collection. We also appreciate your constructive note regarding the payment process—it's valuable insight that helps us continue to improve. Enjoy the drive, and thank you again for the 5/5 rating!

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"Really good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle has been spot on so far, and the service at the dealership was good can't remember the name of who I dealt with, but it was really good overall.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a BMW 1 Series from the Motor Williams Company after finding them on AutoTrader. I have had a slight issue with a faulty headlight that falls under warranty that I am currently in the process of resolving. When purchasing the vehicle, the guys at the dealership were perfect with no pressure, so I would give them 5 stars.

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Williams Motor Company from Dealership in response to Perfect

Hi Edward. Thank you for your great review and for choosing us for your car. We’re pleased to hear that your experience with our team was pressure-free and positive from the start. We appreciate your patience as the warranty issue with the headlight is being resolved, and we're committed to ensuring everything is put right. Thanks again for the 5 stars—it means a lot!

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"Great value for money"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Mercedes has been perfect – no issue. The customer service has been really good. I dealt with 2 separate people while getting the car, and they were both very helpful. I would recommend it to other people – great value for money.

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Williams Motor Company from Dealership in response to Great value for money

Hi Simrac. Thank you so much for your feedback! We're thrilled to hear that your Mercedes has been perfect and that our team provided helpful, seamless service throughout your experience. It’s great to know you’re happy with the value and would recommend us to others – that means a lot. If there’s anything else we can do for you, don’t hesitate to reach out!

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"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A week after getting the car I needed to change the battery in the car and I did notice that the passenger side window switch wouldn't work properly. Other than that the car has been fine.

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Williams Motor Company from Dealership in response to All good

Hi Cameron. Thank you for your feedback. We're sorry to hear about the battery and the passenger window switch issue — that’s certainly not the experience we aim to provide. We're glad to hear the car has otherwise been running well and appreciate you bringing this to our attention.

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"Mercedes A-Class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5⭐

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Williams Motor Company from Dealership in response to Mercedes A-Class

Hi Luke Thank you for leaving a 5* review. Enjoy your new car!!

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Dealership Information

Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.

We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.

We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.

In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.

At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.

Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.

We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.

We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
363 reviews4.7 out of 5 stars — Rated Excellent
Excellent
294
Very Good
59
Average
1
Poor
4
Terrible
5

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    Contact Information

    Address

    Williams Motor Company
    Stewart Street
    Crewe
    CW2 7RW

    Get in touch

    01270 669777
    https://www.williamsmotor-company.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 16:30
    Sun 10:00 - 16:00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Motor Company

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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