Luke

Astra used car awful service

Purchased a car from this dealerships value range... and they have made sure I don't forget it was from there value range. They ram that down your throat whenever you mention an issue with the car. Like it wasn't an expensive car so get on with it! Whatever you pay for a car from a main dealer it should be fit for purpose and safe. This current car is neither! Diesel fumes coming into the car and you would get more professionalism from a child than some of the staff here! Selling the car to me was great. The salesman was very helpful and a pleasant man to deal with. After sales and service has been nothing short of awful. I reported a fault after one day of ownership. They have had it back twice and still not fixed. They will not allow me to take it anywhere else even though I am now 300miles away and keep pushing me to take another warranty if I want to take elsewhere. I repeat- 'they have had it twice for the same fault already!' Very unhelpful and un professional. I really would not recommend this dealership to anyone. This is still not resolved and I am currently looking at taking legal action if no resolve shortly.