Anonymous

Avoid Avoid Avoid

Where do i begin ? After a phone conversation i decided to buy a car from this garage .I gave a £250 deposit and awaited for paperwork etc online to be sent and also how i was actually getting the car delivered to me (I am in North East Scotland) It was agreed that i paid a delivery fee aprox £350 for my car to be driven to me and part exchanged with mine so i went back to signing my paperwork when i noticed it was the wrong address so i brought this up to them .I didnt want to sign until this was corrected and now i am so glad that i didnt ! Lockdown arrived which meant that it would be difficult to stay within guidlines so i decided to cancel for now , and was then told that they would still get my car to me at no extra cost ! I said thanks but no (i was starting to get warning bells about this) and can i please get my deposit back which i was told would be attended to that day but could take 4/5 days to go back into my account (fair enough i suppose) I waited 7 days then emailed to say i still havent received my money to which the guy that iwas dealing with said he had left it with someone else to do as he was off for a few days but was dealing with it as we speak .That was a week ago and money still not in my account so all in that has been 18 days ! I have not named the guy that i have been dealing with as i do not believe any of this is his fault ,he has been really nice right from the start.My advice to him would be ,go find a better place to work ! Sent yet another email off today and will be taking legal advice if money not back in my account today. Most unprofessional garage (or business for that matter ) that i have come across , Found another car at another garage and 3 days later had it home ,no hassles no wrong address no problems .