Cassandra

Disappointed Customer

Taylor Trading is the worst car dealership I have ever come across. I no longer trust this business or the people who work there. I purchased a vehicle from him and within the warranty period my car stopped working (Cambelt that was supposedly changed, snapped). He accepted fault and took in the car for repairs. Four weeks later I still have not received my car back and he has lied on numerous occasions about it being fixed.I have had to transport my children on public transport in terrible weather for four weeks and all Taylor Trading can think about is the inconvenience to them. He refuses to tell me where my car is, which is unacceptable, he has misled me about the duration which it would take to fix my car and he has made no reasonable efforts to resolve the matter without getting abusive on the phone to my husband and I. Under any circumstances DO NOT TRUST Taylor Trading I am now having to resort to Court action to get my money back as he still has my car and my money.