Arnold C

How not to sell a car.

I looked into buying a vehicle from this dealership, the pricing was pretty competitive Of that particular vehicle compared to other dealers nearby. All was being done remotely over phone, this is where the problems started. I have never encountered such rude unprofessional staff ever, Simple questions like does the car have two keys where replied to with baffling rudeness as if it was a major hassle or inconvenience to answer them. Constant phone calls, emails, it actually got to the point the dealership was told I would not deal with their finance manager due to his rudeness and can’t honestly say the sales manager was any better. I contacted Arnold Clark instead, got a better deal and better car with a far better all round buying experience. I would not recommend Parks Ayr Renault to anyone.