JB

Retro 80’s Used Car Sales at its best

Not a good experience. I called about a car for sale and asked all the normal questions. Richard didn’t seem that interested and couldn’t answer one of my questions so it was agreed he would call the next morning with the answer. No call back the next day so I chased him up following day where I was told the car had been sold. Fair enough, I didn’t leave a deposit on it. After continuing my search for a car I found the same vehicle still for sale a week later but at an increased asking price (nearly 20% increase!!) the car was still of interest to me even at the increased price so I called again and Richard answered again. I didn’t let on I had enquired before. I still needed one question answered - I would have bought it if the answer was what I thought it would be, still uninterested Richard, promised a call back but I’m still waiting days later! I completely understand that pricing errors happen and even at the higher price the car was fairly priced but to be told it’s sold rather than just explaining what’s happened and not returning calls is exactly why the second hand car salesman has such a bad reputation. Due to waiting for answers it gave me the time for my ideal car to become available so it’s worked out well for me. This dealership epitomises the stereotypical used car site, it is said a lot “I would have bought it if etc etc” but in my case I had my card ready to buy but the dealerships inaction and broken promises made it impossible for me to give them my money! From my experience this dealership was awful and gave me the old school used car salesman experience. I will be avoiding them in the future and will advise friends and family to do the same