Wayne

Wouldn’t recommend them to anyone

And just like that it's on. Spencers Car Sales After purchasing a car from them not even 6 months ago we've had a clutch go. we was given 3 months warranty and the clutch went at 4 months, we had a volvo breakdown service come to our house and if they can rectify the issue at the property they would but the technician stated the clutch had gone. Not knowing we were able to take the car back to spencers we took it to volvo car dealership we've taken all our used/second hand volvos too and we was shocked with what they had told us. NOT ONLY WAS THE CLUTCH GONE the timing belt was on its way out, the sub frame wasn't on correctly causing the car to drive to the left. And every part was aftermarket cheap parts. After reading up and finding out after the fact from the customers consumers right act to actually go back to where we had bought the car that a fault had occurred before the 6 months of ownership we did so to be told a LIE that the part that had failed (the clutch) had been changed before purchase. we never received any sort of documentation stating this nor did they STATE THIS UPON PURCHASING!! The VOLVO dealership we took it to said it was in poor condition. Now that Spencers have been made aware they've now sent us some documentation stating it was done which they could of VERY EASILY MADE UP TODAY!!!! We got the car at 73,687 mile on the 16/07/2020 and the document they sent over the date is 29/07/2020 milage is 65,852 please tell me how that adds up!! They are trying to make out like it was done when we enquired about the car and was changed because we bought the car!! And then claiming VOLVO are lying!! They have no reason to lie to us but you do. Absolutely disgusting customer service and the worse we had from from any car dealership. Not only have we had an issue with the clutch our display screen has stopped working and now this is still within the 6th month they won't sort that out either. I would NEVER recommend this company. They lie, the forge documentation, they state their customers are lying. we have no reason to lie nor do volvo. you are a small ran car garage with very bad customer service and after care. I dont know how you expect customers to act when you're claiming we are lying! we have no reason to and the paper work speaks the truth!! Paper work is in the comment section Please share this forks they have ripped Wayne Rip Jade off.