Adarsh E

Terrible service!

My dad bought a car with a leak in the boot, which was initially thought to be a matter of leaf blockage. Brought the car back, thought to have been repaired (Left a 5-star review on auto trader!!). After months of back and forth, he realised his 3 months warranty period was done which I believe was what the seller was trying to achieve; having been fed up, he decided to return the car, after which he was told, well the value of the car has now decreased since there is one more owner now, so he will have to take a loss of around £700 on the car! I spoke to a couple of lawyers regarding his legal rights who confirmed that shouldn't be the case! Lucky for them Covid came in the way and I got it repaired with my own money, or else I would have gone for a max refund (the price I paid - usage)!