Neel
Very careless service and lack of skill
Overall dissatisfied due to lack of skill and professionalism. I had taken my car to investigate a knocking noise which turned out to be the rear wheel bearing but before they fixed that, they suspected the front drive shafts which I was asked to get changed so I agreed. After this was replaced the sound I had reported was still present and a new fault had been introduced where the car would grind in first gear. After spending hundreds on multiple taxis back and forth I was told I have to spend another hundred for them to investigate this fault that they introduced. Which I also naively agreed to, following their investigation of the prop shaft they said they see nothing wrong with the car, and it has a gutless engine which is probably what I am hearing! Although I demonstrated the fault which is a completely different thing, related to what feels like the drive shaft that they changed. In the end I was told if I wish to pour hundreds more into it they are happy to carry on investigating! I am not too happy with this verdict as they introduced this fault by changing something that didn't need changing in the first place. Will never be going back here again, huge regret trying it out.