Richard P

TOTALLY DISGUSTED WITH OUR EXPERIENCE.

After looking on autotrader and narrowing down what we wanted I phoned this dealership and inquired about this particular car, I was told it was being prepped, wheels and some paintwork etc and would not be ready for around 10 days so I decided to wait. I phoned again and at first I was told it was sold and then, hang on no it’s still for sale. At this point I paid £100.00 retaining fee and agreed on a time and day to view the car. We drove 65miles to see the car in terrible heavy rain, when we arrived I spotted the car outside just parked up, rain bouncing off it. I told the wife to stay in the car and I had a quick look round but it wasn’t possible to form an opinion. Eventually the salesman came out with an umbrella (for himself) At this point I had lost it and I asked how could I be expected to buy a soaking wet car. His reply was “ I don’t really see what I can do” . Well hello.... what about a covered area to present a car to someone who has paid a fee, booked a time etc. We just went home disgusted with the whole experience. Oh and would you guess I’ve had to phone up and beg my £100.00 back. And he was “on the phone” You may have noticed I haven’t mentioned the car, it may well have been a beauty. I urge you to read other comments here. This place needs a shake up