Andy Y

A nice approachable company

I recently purchased a car from Richlee as I have become disenchanted with a certain local main dealer. Never having dealt with Richlee I was wary even after having read some of the good reviews. STAFF The staff at Richlee were very polite and approachable, speaking 'to' me rather than 'at' me. DEAL Doing the deal was relaxed with no pressure to buy and no massaged figures presented to me to try and get me to buy. CUSTOMER SERVICE When I collected the car all appeared in order but on the way home an engine emission warning light came on. On returning with the car the next day. No problem sir leave the car with us, followed by here is a courtesy car while we repair yours. Wow I thought, proper service. There was no handbook with the car, no problem sir we will sort you one, which duly arrived. They even gave me a free vehicle service for the car in a years time.