Paul S

Stress free car buying

Purchased my Audi A4 from Twelve London Road on line whilst in quarantine after returning from 2 years in the USA. I usually purchase from large main dealerships but the car came up when searching Auto Trader and looked a very good price. I was apprehensive buying on line and parting with over £14k without seeing the vehicle or knowing the dealers and them being over a 100 miles away. However, David was extremely helpful, providing me with a live video where I could ask questions and request he zoom into anything I was concerned with. Payment was straightforward and the free delivery lockdown compliant. The driver left everything in the car and allowed me to have a good look to ensure I was satisfied whilst maintaining the required distancing. Obviously with the current lockdown I have not been able to drive significant mileage but I am extremely happy with the service provided and with the vehicle. Which I consider to be excellent value for money. I would absolutely recommend buying from Twelve London Road.