Rosie M

Two new cars

My partner and I have been looking for two new cars for such a long time and we had been to so many car dealerships but we never felt like anyone actually cared for what we wanted, they only cared about the commission. We went to Hartwell Ford in Watford and met Shaz and he couldn’t of been nicer. He treated us with respect and took so much time to help find us exactly what we wanted. We didn’t feel rushed and we didn’t feel under pressure to purchase anything. He took the time to understand exactly what it was we wanted and then gave us a number of cars that fitted the criteria. We found two cars we really liked and we where ready to purchase when the second lockdown was announced! We were gutted as we thought we would of had to of waited till December to get our cars! Shaz went above and beyond and ensured we got our cars just days before lockdown was enforced. We cannot rate Shaz enough, great guy! If we ever wanted to change or update our cars we would absolutely go back to Hartwell Ford to see Shaz.