Phil B

2 vans Dead in 1 month

1 star is way to much to award this company AVOID AT ALL COSTS YOU'VE BEEN WARNED!!! Both vans are dead and not fit for purpose from day 1 have already cost me over £2000 in the space of a month and sent back and refusing to take them back. And offering a panel van.. Thats right a panel van as a temporary vehicle for a removal company. I have got a deposit on a brand new vehicle as I don't wish to have anymore dealings with this company. 1st van Blown engine Problem with dpf filter bonnet catch which they took it into the back and put cable ties around it # fixed. Rear leaf springs are flat when they should be a U shape, Roof box pours in with water when it's raining, Rails aren't secure bolts missing and moves around, Shutter fails to stay shut, once open doesn't stay up, the rails for the shutter have been drilled on a number of occasions and looks like Swiss cheese. Tail lift doesn't work as it should and won't lift the weight it's designed to without making strange noises, about to fail, 2nd van I had brake failure which I fixed, Had a boost pipe blown which I fixed. Rear leaf springs are flat when they should be a U shape, Roof box pours in with water when it's raining, on this van it is also coming apart from the frontand can see where screws poking through the body Rails aren't secure bolts missing and moves around, Shutter fails to stay shut and has sprung openand came off the rails, the rails for the shutter have been drilled on a number of occasions and looks like Swiss cheese. Tail lift doesn't work as it should and won't lift the weight it's designed to without making strange noises, also goes lopsided when in operation. When purchasing second hand vehicles I expect to run into a few minor issues. Nothing to this extent. Minimum I expect is to have vehicles where everything works as intended working tail lifts and water tight boxes. Theses have clearly been purchased from auction and just washed ready for sale in my opinion. In light of this outcome I will be taking them to trading standards and the courts. Absolutely shocking behaviour from a dealership and I've only had the vehicles for just over 1 month and told that they'll just repair them after saying they would take them back then going back on there word Then also stated that the vehicles will be repaired using the warranty I purchased which only covers upto £2000. And I would have to foot the bill for the rest When these vehicles are essentially write offs This has caused nothing but problem for my removal company and is in danger of going out of business.. thanks Auto capital.. not.. Oh and a word of warning ⚠️ I noticed on my experian credit file that there has been 4 searches on my credit file for cars. 2 of which where just under £9,000 which I have police fraud investigations started after sending this company my information. Anyone else who has had the same feel free to get in contact as I'm most likely not the only 1 this has happened to. Good luck and stay clear.