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Response to seat belt ranter

My family have purchased several cars from this garage over the last 13 years and the staff have gone above and beyond to address any problems, we have all our services carried out there and never once had cause for concern, I find it incredulous the person with the seat belt problem has tried to black the name of this garage, How lucky for Wythall cars that you no longer have this nasty, loudmouth, vindictive piece of work as a customer, WELL DONE WYTHALL CARS 10/10