Manish J

Worst Dealer....cost me £180

My Mondeo stopped working (ECU fault) at side of road leaving me stranded, rang dealer and they advised me to get car sent on a recovery truck. I was then received a phone call from the workshop manager that the car was being refused as the recovery driver was taking photos and that there had been a breakdown of trust etc. I paid £180 for the car to be transported and they refused to accept it for no reason other then there had been a breakdown of trust. Also didn’t like the racial undertone in the language used, this is absolutely disgusting and never been humiliated to talked to by a dealership in this manner. I am in the process of raising a formal complaint to Ford UK and will not let this rest. This is also cost me £180 which will be recovered from Fishers of Wigston by hook or by crook…. Avoid this garage at all cost.