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Mike

Terrible experience

After spending a large sum on a new Focus, I expected to be treated fairly and with an element of respect. On the first service I was shocked the dealership tried to rip me off with service costs. Over £215 quoted for an oil and filter change The situation made worse when I was LIED to, being told if the car was serviced anywhere else my warranty would be void. What a bunch of CxxNTS. I have dealt with these idiots before. I clearly didn't learn a lesson. But never again.

Dealer   Reviewer