Lesley B

Not very helpful

We went to view the used cars and particularly an automatic. I’d initially spoken with Aston’s in the morning and said we would be along later that morning. On arrival we asked to speak with the lady concerned but we waited for a while and since no one came I suggested going our to look at the cars. The receptionist told me that another salesperson could help and we did expect him to accompany us to show us where the automatics were. He just said “go and look and come back to me if there’s one your interested in”. Bearing in mind we were the only customers in at the time thought it a bit odd. However, out we went to search and couldn’t see a single automatic. We couldn’t go back in the same way so I indicated to the salesman that we couldn’t see one...he didn’t offer to come out so we left. Very disappointed as you would expect a more professional service at a dealership. )