Respond to
a review

Jack W

Jack Wheeler

I brought a Ford Focus Estate from Dk Van's & Motors about a month ago now and the 3 month warranty should be printed on rice paper as it's as good as nothing. When I went to look at the car initially we agreed to have the oil/filters and cam belt changed. They changed the cam belt but not the oil, I got this confirmed by my uncle who's a mechanic. After driving home the tyre pressure monitoring warning light came on saying one of the sensors was not being found. On the mot certificate it failed the first time going through as one of the tyre sensor was broken. I thought this was fixed however it wasnt as I took to national tyres who confirmed it was broken. I also had to get the brakes changed as they were nearly spent and the one of the tyres as my uncle said it wasnt safe and shouldn't of passed the mot with a tyre in that condition. The price was fair and the service was to bad but I definitely would not buy from these again. I phoned numerous times for the issues I've mentioned to be resolved but every time I get alot of talking of how it will be sorted but nothing gets done. Overall the they sold me a car at a reasonable price but at the end of the day it shouldn't of passed the MOT it was given by dk Van's and cars and I've had to fork out to make it safe which has made the car a quite expensive. Bottom line would not recommend.

Dealer   Reviewer