Michael M

Disgrace

Purchased a car on line,promised no problems with car sent video,car looked good ,told car would come with full mot," of course michael ,we are not some back street garage,our mechanics will fully check it over,no advisories on mot, Car delivered to me at a cost of £1 per mile,they taxed the day £30,so that was £205 ,I gave my old astra as Px. To cover that cost Recieved car ,guy took mine away, Went through paperwork, found mot had 2 advisories on it, ,,tyre near legal limit ,Bush,pin suspension , observe and replace if neccesary. I rang after a few calls told they would as a show of good will replace the tyre if I took it to one of their dealerships,not happy I stated I wanted all advisories dealt with,by the time ,all afternoon until early evening I waited for calls back.I drove the car for the first time the next day ,I found it pulled to the left, I rand them and told them I wanted my my money back. They got the car picked up .I got the money back but did not get the £205 back for my old car and tax they still have not replied to the complaint I have lodged with vertu their parent company