Marcus M

Misleading and mis-selling dealership

Bought a Mercedes GLC which had issues with tyre crabbing on the test drive. I was told the tyres were dirty and the problem would go away once I drove home. I was suspicious but proceeded with the sale as they promised to rectify if it persisted. They now deny the conversation (despite evidence of correspondence). I tried to reject the car and they delay and then transfer the case to their legal department. I will boycott all Jardine dealerships in future. This is a disgusting way to treat loyal customers.