Cameron M

not impressed

bought a car from this dealer after having constant issues with a previous mercedes i wanted to buy directly from the branch for a little more peace of mind in hopes i didn’t regret buying another - the car i picked up had issues from the day of collection, not even picky issues, coolant leaks and mechanical parts not working. I paid 3 grand over what the equivalent car with the same spec and mileage was priced on arnold clark which also annoyed me as the dealer wouldn’t lower the price by a penny despite me being a cash buyer and ready to buy the car then and there, the service from such a prestigious brand also came off worse than what i’ve ever got from arnold clark, the branch has picked and chosen which faults they want to fix on the car and had given multiple excuses that were frankly a load of rubbish. They took a look at me and my age n must have thought i was a complete idiot with me being young and would believe anything they told me which wasn’t and still isn’t the case. long story short i’ve not had a good experience and now stuck with a car i don’t really want anymore as nice as it is, the excitement is completely gone, my experience has been ruined, also left with a car that i’ve paid 3K more than what i could have got it for which still isn’t in a full 100% working state with things like the boot springs still not working (which they rufused to fix) - can’t help but feel a little robbed and exhausted with the lack of professionalism and to the frank feel like they’ve just took the mick out of me. There were some good points however, they did paint the wheels, mirrors and boot lip black for a sportier look and we’re pleasant staff up until the moment of purchase - afterwards however they don’t seem to care now they have the sale.