Vinay P

Service is pathetic

So I tried to change my tyres and found out that the car came with the incorrect safety nut. So I went to the dealership expecting a straight forward solution. However, I got a nigtmare instead. They took my car in at 8am today and still the problem has not been solved. They are arguing about who pays for the new safety wheel nut, as I refuse to pay for it, as it is not my fault. Apparently, I have to wait until tomorrow morning until I collect my car now. A very poor service. I have waited all day and did not receive a courtesy call either.