Kevin C

Awful

Told to bring car in as over weekend had a serious electrical failiure drove 50 miles!! and told you'll have to bring it back when we can book it in i held firm and he agreed to have car there and would update me. This didnt happen. I was given a date of today to look at car issues I have raised in person and via 3 emails (none of which had a reply) the service advisor was very arrogant and clearly not bothered. I went to collect car today as they couldnt find anything wrong with car funny because RAC did and the fact I nearly had a major smash did aswell. I checked car and suprise suprise 2 of my complaints which were very obvious hadn't been fixed. I have taken car today and started rejection process as the car clearly has issues with safety but WR Davies are incompetent and clearly the man I logged jobs with clearly didnt do his job properly had he then we may of gotten somewhere today. The guy I dealt with today got the brunt of my anger which want fair as he was great however if you are told to look into specific!! Faults they should be recorded a mechanic doesn't have a crystal ball