Dennis R

Do not trust Poole Audi!!

We bought an approved Audi Q5 from Poole Audi for the nice sum of £26k. Now when we purchased the car we were told that all servicing and MOT was included for 2 year. No worries what could it need since it was only 2 years old and it had there famous Audi 360 point check. Well 2 months after owning the car has been back for a number of reasons. Don’t mind things happen, but at least make a hire car available. Oh MOT time, I was told it had 12 months MOT....lied to by the sales person it only had 9. All of a sudden it need brake pads, disks, and a number of other things....sum of near £600. Oh and there is no free MOT.....lied to again. They sold the car with what they say was 60% pads. In 8 months and hardly any miles later it’s gone down to 25%. Obviously they needed changing when we bought the car...but on the form it says brakes good. Lied to again! So we say can I get the work done else where as £250 for front pads is steep????. Well if you do it will effect they buy back?....constant lies !! Audi you should be ashamed!!! Should of gone for a Volvo