Andrew H

Hill family

Similar experience to others I am afraid ,avoid Parsonage Car Sales at all costs is what I can say. We bought a Mazda 5 from them. The MOT was nearly at expiry, something we had regretfully not noticed at the time of purchase. Sure enough we took the car to our local garage. One of the rear coil springs had snapped and was pointing perilously close to the rear side tyre. The other was heavily corroded and nearly due to do the same. The clutch was heavily worn and needed replacing. There was also a nail in one of the tyres. This cost us £750 in total for new suspension parts, clutch and tyre to get back on the road in a roadworthy condition. The response has been wholly unsatisfactory so far - responses to phone calls were that they were 'busy with a customer' and never phoned back. Eventually the only communication was via recorded delivery, suggesting they have a track record of dealing with disgruntled customers.