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Poor customer service

We had a test drive booked for a specific time 15/08/2020. On arrival We had to wait 10 minutes to be meeted and greeted. Subsequently we were told a test drive had not been booked and the car in question was in the workshop being repaired. The salesman’s parting comment was get in touch later on the week but I don’t think you are really seriously interested in the car. He is right!!! After our brief contact with Dees we do not plan to buy a Ford anytime in the future

Dealer   Reviewer