Michael M

First class service

I bought a 2018 Jaguar F Pace with just 5,700 miles from Westwell Jons in February. Due to Covid I haven't driven the car very much, however the break warning light came on at 7,500 miles. I took it to a local garage who confirmed the front pads and discs needed replaced. I called Carl who suggested that in the first instance I take it to my local Jaguar dealer to claim under warranty. This I did but was met with an appalling attitude, with them not even bothering to look at the vehicle. I called Carl back and he told me to get my local garage to replace the pads and discs and to get them to Invoice Westwell Jones for the work. Pads and discs now replaced with thanks to Carl at Westwell Jones