Andrew M

poor service

a while ago i had all 4 wheels refurbished by you at your dealership in worcester, unfortunately i have had to have the 4 wheels refurbished twice more by you as they started to corrode again. the 3rd time i had them done was on the 27th of july 2020. on the 28th of july i was called by helena cleaver to tell me that the rear offside tyre was no good as the tyre had started to leak around the beading.she did have a new tyre fitted at cost price for me (£282.28p). my complaint is that if the wheels were satisfactorily refurbished the 1st time then the tyre (only 5 months old) would not have had to be replaced at all. i did call your reception to ask to speak to your head of business to put my side of the story across but was put back on to helena cleaver! she only re - iterated what she had previously said. up until now i have always been happy with the service from yourselves.