W M

Avoid, they are deceptive

Wish I could give them negative stars. I’ve had the worst experience dealing with them, paid a refundable deposit (confirmed by their manager and the sales executive that it’s refundable) for overly priced car compared to other BMW authorised dealers. I had to cancel my booking as I found a newer model at a much cheaper price from another dealer, the sales executive sent me several emails assuring and confirming the refund will be credited back into my account, suddenly I receive a call after 3 days of constant chasing that they made a serious mistake and the deposit is non refundable. If I had know it was non refundable I wouldn’t have paid the deposit; they are a deceptive company. Please don’t trust them and avoid them, check with other dealers and you will find much better deals at highly competitive price.