Anonymous

Non existent customer service

I've been to the dealership 3 times in the past 3 weeks attempting to buy a car from Eden Vauxhall Reading. On each occasion, there was no salesperson on the forecourt. Walking into the showroom, they're all sat at their empty desks. They see you standing there and quickly look down. There is apathy to selling cars. Each time, I left without talking to one of their staff. This last time was my last visit. I'll spend my money elsewhere. You'd think that with this Covid situation they'd want to increase their sales. Clearly they must have lots of money swilling around. They don't need customers.