Duncan M

THEFT

My car went in for an electrical fault and was told it would be £162 to diagnose the problem.They promised to keep us updated in regards to the matter.They then called to ask for further 5 hours labour to locate and repair the fault and again told us they would update us. We had to call and get update to be told no one available but the next day they called for more labour a further 3 hours and when i questioned it i met nothing but lies and pathetic excuses and when i got trading standards involved they just brushed it off i tried to complain to head office and again another load of rubbish this garage and company have no morals or conscience about lying and taking money from customers as for customer services i would receive more respect and courteous manners from Monkeys at a tea party in the end the stole £1,458 for a broken wire they really have no respect for customers and do not care about them either and as for taking peoples hard earned cash well they have no morals in this regard either i would strongly recommend if you want your car fixed and keep your cash stay well clear