Anonymous

Avoid this car dealership at all costs !

Purchased a car in February 2020, paid £99 reservation fee. Was fobbed off and lied to for the preceding 6 weeks told every week that it would be ready for collection the following week. Backlog in servicing, problem with parts, just needs to be cleaned - repeatedly lied to by more than one member of staff. Finally went to pick car up, promised it would be cleaned but was absolutely disgusting condition very dirty, full of dog hair and smelt of cigarette smoke. Warning light for camera also on. Complained to David Coppin Sales Leader promised a refund of the £99 and that they would contact us once the camera was available. 4 months later after lots of chasing and complaints to Head Office (complete waste of time - just passed us on to David at Leicester ! no follow up on complaint) still no refund nor camera fixed.