Katy W

Katy

My husband and I bought our daughter a car from H M car sales, within 48hrs our daughters car developed a fault which was not listed. We were not initially concerned as vehicle came with 3month warranty. However whilst having registered warranty immediately after purchase we were informed you cannot claim within the first 14 days of acquiring the vehicle, meaning the car car was purchased with an inherent fault and was told to go back to car dealer. After numerous calls I was told I needed to speak to "Adam" who was never there. I realised I was being fobbed off. I contacted legal advice who informed me I had to clearly set out in writing faults of said car. I emailed facts with receipt of work carried out in order to make car road worthy. Backing up with registered letter, giving H M car sales two weeks to reply. I have once again been totally ignored!.