PGB

Tread with caution -Berry Mini Chiswick

I would strongly advise from purchasing a car from the Berry Mini garage, they are seriously not worthy of your purchase, I have since used Mini Sytner in Chigwell and have received a gold star service time after time - the kind of experience expected from a premium brand. Because of Berry Mini's ineptness I ended up having my car impounded because Mini inputted my home address incorrectly! Consequently I ended up losing £963 and was later fined £300 for the congestion charge, had the correct address been given to the DVLA, by MINI Berry, I would've received my penalty charges and none of this would've happened. A serious breach of data handling on Mini's part, which is being investigated. When I complained to Ben (the so-called manager) he told me that I should not have driven in the congestion charge! Peter Johnson (his senior) was not much better, needless today they paid my fines but attempted to make it as difficult as possible. I bought my Mini Country man brand new, and in cash, In hindsight I wish I researched this garage beforehand (previous reviews are also awful) and purchased from somewhere like Mini Synter Chigwell. The person who delivered my car didn't show me how to use the car and the car had not been cleaned externally prior to the delivery, disgraceful all round. If its a premium service you're after, save yourself the disappointment and purchase elsewhere.