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Kia just lost a customer

Have been a customer at brindley Kia for the last 4 years. And all was well while I was paying out money. In the last few weeks I noticed the paint was blistering around the tail gate struts. So as soon as I brindley opened up for business after the lock down booked my 2016 Kia Sportage in for a service and requested they looked at the blistering paint, expecting it to be covered under warranty. However there response was that the tail gate had previously been removed and that had caused the rust. I admit I didn't buy the car from new, or from brindley, it was about 7 months old, so I agree that there are a few months where I cannot account for the cars history. How ever I do know cars and what to look for when buying a car, I've worked in the industry for the past 23 years. And I know for a fact that there was no damage to the surface of the paint in that area. I have had the rust inspected by a local body shop who confirmed that the rust has most likely been caused by moisture penetrating the "very poor quality" paint on the strut brackets and spreading on to the main body of the car. This is shocking for a 4 year old 26000 mile car . What is more shocking is brindley Kia's attitude towards a loyal customer. I won't be using or praising them Again And Kia as a company has lost a customer as I would have been buying a new sportage next year.