George H

Absolute shambles

Ford ranger 1916 miles, yes 1916! Electrics totally gone down, after two weeks of trying to get in touch with someone (not even the AA (ford assist) could get in touch) I finally got the car taken in to Barnsley where I picked it up, after three weeks of not hearing nothing, I am again doing the leg work on finding out when it will return, apparently a parts been made and sent to Germany to then be sent here and after today getting in touch the eta of this part is not going to be met. Which I wouldn’t have known about had I not been chasing up the progress of my repair. The phone lines are pathetic it just sends you round and round and then cuts off. Ironically the only way to get in touch is if you press the option for sales! Got told by lad on home that I need to speak to ford....hang on who is this I’m speaking to. ‘We are trustford’ How stupid is that! Iv had fords in the past but this Will certainly be my last, not one bit of care has been given to my situation.