Anthony R

An unfortunate and unpleasant experience

An unfortunate unpleasant experience that lost us £100s. I recently bought a VW Polo GTI. Due to coronavirus we had the car delivered. Particulars: Alloys and paintwork repairs agreed were not done. Three advisors on MOT - two tyres and brake discs that were failed to be disclosed. These had to be repaired and replaced to make it road legal. The car inside on delivery was very dirty, stains and marks on seats, dashboard and carpets, holes in seats - it's a shame i can't share pictures. Engine mangement warning light and bulb management light on permanately. One Key No service history (although advertised with FSH) Gear box change fails. My insurance company contacted me a week after insuring it to tell me they are cancelling my policy because the car was subject to a serious right off in 2015 but they didn't disclose the details. Sadly none of this information was disclosed in the ad and we were given inaccurate info. Partial refund received we lost hundreds of pounds. Be careful.