Chloe R

AWFUL COMPANY

DO NOT BUY A CAR FROM HERE OR USE THEIR SERVICE. Evans Halshaw took out a routine service on my car as well as did some work totalling £150. The total cost was over £300. Evans Halshaw crashed and wrote off my car upon returning it to me from the service. (This is a separate issue which is ongoing.) Evans Halshaw will not refund me the cost of the service or the work carried out even though I never saw the car again. This is absolutely disgusting and the firm should be ashamed of themselves. There are ongoing issues with the insurance claim as EH will not allow me any details I need to be able to carry out my gap insurance claim due to GDPR! I am therefore left paying for the car, without a car and likely out of a job as I can’t get a new car in the meantime. Whilst I argue they should have given me the full cost to buy the same car at same quality or the cost for a new one, this has been totally dismissed and they are adamant I must Claim on my gap- which I can’t because they won’t give me any information. DISGRACEFUL.